Stakeholder Quality Assurance Panels
Stakeholder Quality Assurance Panels is a project of the Strategic Plan 2020 which aims at closing the gap between the users’ perception of the quality of the Office products and the Office’s quality indicators.
The project involves panels of users who meet on the Office premises and carry out audits of Office decisions according to established quality criteria.
After the audit, the Office analyses the findings reported by the panel in order to identify opportunities for improvement and the follow up actions take place.
With SQAP, users contribute directly to the improvement of the quality of the Office’s products.
SQAP
Listening to our users
SQAP auditors top
Representatives of User Associations participating to 2018 SQAP audits:
Legend:
Participated to audit(s) on Opposition Decisions
Participated to audit(s) on Absolute Grounds
SQAP calendar and publications top
| 2019 Show |
| 2018 Show |
| 2017 Show |
SQAP auditors' testimonials top
Want to become a SQAP auditor? top
If you want to participate in SQAP, please, contact your User Association.
The requirements to participate in SQAP are:
- Be a member of a User Association
- Be proposed by a UA as their representative for SQAP
- Fulfil the required technical competencies, including:
- consolidated experience in the product under audit
- familiarity with EUIPO guidelines
- fluent English.
- Be included in the list of SQAP auditors established every year by the Office
