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Guide for enforcers on how to photograph detained IP-infringing goods

11 februarie 2021

Customs officers share photographs of detained IP infringing goods with rights holders so they can identify the goods. We recommend that our users create a guide for enforcers, informing them on how to take pictures of detained IP-infringing goods.

During the last IP Enforcement Portal Forum 2020, the challenges enforcement authorities face when detaining IP-infringing goods were discussed. During the customs group discussion, the issue of photographs and pictures of these goods arose, specifically rights holders’ requirements.

Customs officers share photographs of detained IP-infringing goods with rights holders so they can identify the goods. However, each rights holder has specific requirements when it comes to the details needed to identify the goods. When these requirements are not communicated to the customs officers, this can complicate their work and create further difficulties in distinguishing originals from counterfeits or create redundant work in case photographs have to be taken several times because pictures taken and sent are not sufficient for the rights holder.

Consequently, we recommend that our users create and upload to their Product Portfolio (either in each product or in a specially-created entity) a guide for enforcers, informing them on how to photograph detained IP-infringing goods, keeping in mind that sometimes these pictures are taken with personal mobile phones of customs officers. This guide can be simple, highlighting the product details that are important to distinguish and correctly identify the goods.

Do you have any questions on how to create the guide and where to upload it in your account in the IP Enforcement Portal? If so, please do not hesitate to contact us at ipenforcementportal@euipo.europa.eu.