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Proteja a sua propriedade intelectual na União Europeia

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IPExcellence

The pursuit of excellence is at the heart of our work.

At the EUIPO we are committed to quality, and putting our customers first. We set ourselves demanding targets, and we measure them quarterly through our Service Charter. Our integrated management systems policy ensures we work to internationally agreed quality standards in all our activities.

 

Excellence and quality are intertwined at the EUIPO; through our working methods, processes and analysis of results, we strive for continuous improvement.

 

We listen to our customers through our User Satisfaction Survey, and our IP for You programme enables us to be in constant contact with them in their own Member States. Our Guidelines  - our trade mark and design practice - are open for consultation, and we align our perception of quality with that of our customers through the Stakeholder Quality Assurance Panels.

 

 

 

#IPExcellence

December 15, 2020 - #IPNetwork #IPExcellence #IPInnovation

EUIPO Customer Panel on Payment Services

EUIPO Customer Panel on Payment Services

The EUIPO Customer Panel on Payment services met on, 10 December, for the second of two online workshops dedicated to the EUIPO’s payment methods, tools and support services.

December 08, 2020 - #IPNetwork #IPExcellence #IPInnovation

The EUIPO signs a collaboration agreement with 4iP Council

The EUIPO signs a collaboration agreement with 4iP Council

The recent collaboration agreement between 4iP Council and the EUIPO enables both organisations to join forces in pursuit of a common goal: to empower SMEs and promote the benefits of intellectual property (IP) protection.

November 30, 2020 - #IPNetwork #IPExcellence #IPInnovation

Stakeholder Quality Assurance Panels Project (SQAP) audit 13, 26 and 27 November 2020

Stakeholder Quality Assurance Panels Project (SQAP) audit  13, 26 and 27 November 2020

On 13, 26 and 27 November 2020, the EUIPO welcomes users to their fifth audit on the quality of EUIPO absolute grounds decisions (out of the sixteen SQAP audits have taken place so far).

October 30, 2020 - #IPNetwork #IPExcellence #IPInnovation

New interactive interface for EUIPO’s Service Charter

New interactive interface for EUIPO’s Service Charter

The Service Charter has a more user-friendly design and new interactive features.

October 21, 2020 - #IPNetwork #IPExcellence #IPInnovation

Stakeholder Quality Assurance Panels (SQAP) Audit on 2, 21 and 22 October 2020

Stakeholder Quality Assurance Panels (SQAP) Audit  on 2, 21 and 22 October 2020

On 2, 21 and 22 October 2020, the EUIPO welcomes users to their second audit on the quality of EUIPO design invalidity decisions (out of the fifteen SQAP audits have taken place so far).

Última atualização da página 11-12-2020
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