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Proteja a sua propriedade intelectual na União Europeia

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IPExcellence

The pursuit of excellence is at the heart of our work.

At the EUIPO we are committed to quality, and putting our customers first. We set ourselves demanding targets, and we measure them quarterly through our Service Charter. Our integrated management systems policy ensures we work to internationally agreed quality standards in all our activities.

 

Excellence and quality are intertwined at the EUIPO; through our working methods, processes and analysis of results, we strive for continuous improvement.

 

We listen to our customers through our User Satisfaction Survey, and our IP for You programme enables us to be in constant contact with them in their own Member States. Our Guidelines  - our trade mark and design practice - are open for consultation, and we align our perception of quality with that of our customers through the Stakeholder Quality Assurance Panels.

 

 

 

#IPExcellence

febrero 23, 2022 - #IPNetwork #IPExcellence #IPInnovation

Customer Satisfaction Survey launches on 23 February

Customer Satisfaction Survey launches on 23 February

As part of the EUIPO’s continuing efforts to deliver the best possible service to customers, the Office carries out a satisfaction survey every year. The aim is to assess how satisfied customers are with the services provided by the EUIPO.

febrero 03, 2022 - #IPNetwork #IPExcellence #IPInnovation

EBN and the EUIPO sign an agreement to help SMEs access financing

EBN and the EUIPO sign an agreement to help SMEs access financing

European Business and Innovation Centre Network (EBN) and the European Union Intellectual Property Office (EUIPO) signed a collaborative agreement to boost innovation and support the competitiveness of small and medium-sized enterprises (SMEs).

febrero 01, 2022 - #IPNetwork #IPExcellence #IPInnovation

EUIPO signs a collaboration agreement with EFIC

EUIPO signs a collaboration agreement with EFIC

The European Union Intellectual Property Office (EUIPO) and the European Furniture Industries Confederation (EFIC) signed a collaboration to generate awareness of intellectual property to national furniture associations and small and medium-sized enterprises (SMEs).

enero 13, 2022 - #IPNetwork #IPExcellence #IPInnovation

The EUIPO ranked most innovative IP Office in the world

The EUIPO ranked most innovative IP Office in the world

The Intellectual Property innovation ranking 2021, published by World Trademark Review (WTR), highlights “the EUIPO’s boundary-pushing approach to collaboration and innovation”, the value-added propositions, online capabilities and public outreach efforts.

diciembre 14, 2021 - #IPNetwork #IPExcellence #IPInnovation

EUIPO examiners: now more accessible to customers.

EUIPO examiners: now more accessible to customers.

On average the EUIPO deal with more than 121 000 thousand telephone calls per year.

Última atualização da página 03-03-2022
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