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The Stakeholder Quality Assurance Panels project (SQAP) was launched as part of the EUIPO’s Strategic Plan 2020. It aims to close the gap between the users’ perception of the quality of the Office’s decisions and the Office’s quality measurements.

SQAP involves panels of users, representing user associations, who meet on the Office premises and carry out audits on a sample of Office decisions. The decisions are checked against the Office quality criteria.

During the audit, first, each auditor checks individually the decisions assigned to them. Then, the auditor presents their findings to the panel. During the panel discussion Office experts are available to clarify any doubt on Office practice. At the end, all findings are recorded in an audit report that is approved by the panel.

After the audit, the Office experts analyse the findings in order to identify opportunities for improvement and follow up actions. Auditors and user associations are regularly informed on the improvements implemented thanks to SQAP.

In SQAP, users are directly involved in the Office’s quality management system and contribute directly to improving the quality of Office decisions, in particular their clarity, consistency and predictability.

SQAP

Listening to our users

 

SQAP auditors top

Representatives of User Associations participating to 2019 SQAP audits:

Nathalie Luis

Representing
AIM

 

Alix Ducher

Representing
AIM

 

Stoyan Sirakov

Representing
AIPPI

  

Marieke Westgeest

Representing
AIPPI

  

Franck Caso

Representing
APRAM

 

Pierre Massot

Representing
APRAM

 

Stève Félix

Representing
APRAM

 

Constance Laënnec-Cuny

Representing
APRAM

 

Julien Delucenay

Representing
APRAM

 

Christian Duran

Representing
ASIPI

 

Martina Eberle Dr.

Representing
BUSINESSEUROPE

 

Carsten Johne

Representing
BUSINESSEUROPE

  

Lucy Cundliffe

Representing
CITMA

 

Geoff Weller

Representing
CITMA

 

Jade MacIntyre

Representing
CITMA

 

Richard Mair

Representing
CNIPA

   

Cristina Bercial-Chaumier

Representing
ECTA

 

Tobias Dolde

Representing
ECTA

 

Benjamin Fontaine

Representing
ECTA

 

Angelica Lodigiani

Representing
ECTA

 

Carlo Sala

Representing
ECTA

 

Niccolò Ferretti

Representing
ECTA

 

Sarka Petivlasova

Representing
ECTA

 

Eleni Kokkini

Representing
FICPI

  

Paula Sailas

Representing
FICPI

 

Elia Sugrañes

Representing
FICPI

 

Elena Miller

Representing
FICPI

 

Stephan Biagosch

Representing
GRUR

 

Jana Bogatz

Representing
GRUR

  

Roberto Kunz-Hallstein

Representing
GRUR

  

Dirk Jestaedt

Representing
GRUR

 

Minna Aalto-Setälä

Representing
ICC

 

Ana de Sampaio

Representing
ICC

  

Elisabeth Logeais

Representing
ICC

 

Paola Ruggiero

Representing
INTA

  

Alicja Zalewska

Representing
INTA

  

Christian Spintig

Representing
INTA

 

Thomas David Hvammen Nicholson

Representing
MARQUES

 

Bas Kist

Representing
MARQUES

 

Zsófia Klauber

Representing
MARQUES

 

Peter Olson

Representing
MARQUES

  

David Musker

Representing
MARQUES

 

Roland Mallinson

Representing
MARQUES

 

 

Representatives of User Associations participating to 2018 SQAP audits:

Nathalie Luis

Representing
AIM

 

Marieke Westgeest

Representing
AIPPI

  

Stève Félix

Representing
APRAM

 

Constance Laënnec-Cuny

Representing
APRAM

 

Julien Delucenay

Representing
APRAM

 

Franck Caso

Representing
APRAM

 

Christian Duran

Representing
ASIPI

  

Martina Eberle Dr.

Representing
BUSINESSEUROPE

 

Lucy Cundliffe

Representing
CITMA

 

Geoff Weller

Representing
CITMA

 

Tamás Kocsis

Representing
ECTA

 

Benjamin Fontaine

Representing
ECTA

 

Angelica Lodigiani

Representing
ECTA

 

Tobias Dolde

Representing
ECTA

 

Philipp Homann

Representing
ECTA

 

Elia Sugrañes

Representing
FICPI

 

Eleni Kokkini

Representing
FICPI

 

Roberto Kunz-Hallstein

Representing
GRUR

  

Stephan Biagosch

Representing
GRUR

  

Jana Bogatz

Representing
GRUR

  

Ana de Sampaio

Representing
ICC

  

Minna Aalto-Setälä

Representing
ICC

 

Paola Ruggiero

Representing
INTA

  

Pablo Amat Rodriguez

Representing
INTA

  

Alicja Zalewska

Representing
INTA

 

Roland Mallinson

Representing
MARQUES

  

Bas Kist

Representing
MARQUES

  

Zsófia Klauber

Representing
MARQUES

  

Thomas David Hvammen Nicholson

Representing
MARQUES

 

 

Legend:

  •  Participated to audit(s) on Opposition Decisions

  •  Participated to audit(s) on Absolute Grounds

  •  Participated to audit(s) on Design Invalidity decisions

SQAP calendar and publications top

2020 Show Hide

2527Nov

SQAP audit on absolute grounds decisions (dates to be confirmed)

 

1718Sep

SQAP audit on design invalidity decisions (dates to be confirmed)

 

0103Jul

pilot SQAP audit on cancellation decisions (dates to be confirmed)

 

2301Jun-Jul

Virtual SQAP audit on opposition decisions

 

1517Jan

SQAP audit on absolute grounds

Decisions fourth quarter 2019

2019 Show Hide

0204Oct

SQAP audit on opposition decisions

Decisions third quarter 2019

1011Sep

0305Jul

SQAP audit on absolute grounds

Decisions second quarter 2019

0810Apr

SQAP audit on opposition decisions

Decisions first quarter 2019

1618Jan

SQAP audit on absolute grounds

Decisions fourth quarter 2018

2018 Show Hide

0305Oct

SQAP audit on opposition decisions

Decisions third quarter 2018

0406Jul

SQAP audit on absolute grounds

Decisions second quarter 2018

0911Apr

SQAP audit on opposition decisions

Decisions first quarter 2018

1719Jan

SQAP audit on opposition decisions

Decisions fourth quarter 2017

2017 Show Hide

0203Oct

SQAP audit on opposition decisions

Decisions third quarter 2017

0607Jul

SQAP audit on opposition decisions

Decisions second quarter 2017

0405Apr

SQAP audit on opposition decisions

Decisions first quarter 2017

SQAP auditors' testimonials top

Want to become a SQAP auditor? top

If you want to participate in SQAP, please, contact your User Association.

The requirements to participate in SQAP are:

  • be a member of a User Association listed on the EUIPO website;
  • be proposed by the User Association as their SQAP representative;
  • fulfil the required technical competencies, including:
    • consolidated experience with the product under audit;
    • familiarity with the EUIPO Guidelines;
    • fluent English;
  • be included in the list of SQAP auditors established every year by the Office.

If you want to know more about how we handle SQAP auditors' personal data, please check the Privacy Statement.

Meest recente pagina 19-06-2020
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