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Lulju 01, 2020 Dwar l-EUIPO

Stakeholder Quality Assurance Panels (SQAP) audit on 23 June, 30 June and 1 July 2020


 

On 23 June, 30 June and 1 July 2020, the EUIPO welcomes users to their ninth audit on the quality of EUIPO opposition decisions (out of the fourteen SQAP audits have taken place so far).

Eighteen users representing twelve user associations are meeting virtually to check a sample of decisions against our quality criteria.

The audit participants and their respective user associations are

SQAP was launched by the EUIPO in 2017 aiming to integrate the user’s perspective into the quality management system and to narrow the gap between the users’ perception of quality and the quality measured by the Office. In SQAP, users contribute directly to improving the quality of the Office decisions.

The EUIPO would like to thank the users and user associations for taking part in this initiative.

For more information on SQAP, please visit the SQAP webpage.


 
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