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IPExcellence

The pursuit of excellence is at the heart of our work.

At the EUIPO we are committed to quality, and putting our customers first. We set ourselves demanding targets, and we measure them quarterly through our Service Charter. Our integrated management systems policy ensures we work to internationally agreed quality standards in all our activities.

 

Excellence and quality are intertwined at the EUIPO; through our working methods, processes and analysis of results, we strive for continuous improvement.

 

We listen to our customers through our User Satisfaction Survey, and our IP for You programme enables us to be in constant contact with them in their own Member States. Our Guidelines  - our trade mark and design practice - are open for consultation, and we align our perception of quality with that of our customers through the Stakeholder Quality Assurance Panels.

 

 

 

#IPExcellence

March 31, 2021 - #IPNetwork #IPExcellence #IPInnovation

25 years registering trade marks: the EUIPO from 1996 to 2021

25 years registering trade marks: the EUIPO from 1996 to 2021

1 April marks the anniversary of the first application received at the EUIPO

March 17, 2021 - #IPNetwork #IPExcellence #IPInnovation

EUIPO wins Silver Award at the ECCCSAs

EUIPO wins Silver Award at the ECCCSAs

The SQAP initiative earned the Silver Award at the European Contact Centre and Customer Service Awards (ECCCSAs) in the ‘Best Use of Customer Insight’ category.

March 01, 2021 - #IPNetwork #IPExcellence #IPInnovation

IP vouchers for SMEs: second application window now open

IP vouchers for SMEs: second application window now open

As of 1 March small and medium-sized enterprises (SMEs) based in the EU can apply for financing under the new Ideas Powered for Business SME Fund.

February 12, 2021 - #IPNetwork #IPExcellence #IPInnovation

The first EUIPO self-produced short film released: The IP Link

The first EUIPO self-produced short film released: The IP Link

Every picture tells a story and the EUIPO’s is one of accessible IP registration services for EU businesses, whether large or small. This is the starting point of The IP Link, a 7-minute short film which was made with the help of over 80 EUIPO staff members.´

February 02, 2021 - #IPNetwork #IPExcellence #IPInnovation

2020 Volumes & Service Charter Highlights

2020 Volumes & Service Charter Highlights

The global COVID-19 pandemic has strongly impacted and disrupted human societies. The first months of the pandemic provoked sharp decreases in the overall demand for the EUIPO’s main products. However, a robust recovery trend in EUTM filings, beginning in June 2020 and primarily led by a significant increase in Chinese demand, has mitigated the initial COVID-19 impact on the demand for EU IP rights.

Lapa pēdējoreiz atjaunināta 11-12-2020
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