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The pursuit of excellence is at the heart of our work.

At the EUIPO we are committed to quality, and putting our customers first. We set ourselves demanding targets, and we measure them quarterly through our Service Charter. Our integrated management systems policy ensures we work to internationally agreed quality standards in all our activities.

 

Excellence and quality are intertwined at the EUIPO; through our working methods, processes and analysis of results, we strive for continuous improvement.

 

We listen to our customers through our User Satisfaction Survey, and our IP for You programme enables us to be in constant contact with them in their own Member States. Our Guidelines  - our trade mark and design practice - are open for consultation, and we align our perception of quality with that of our customers through the Stakeholder Quality Assurance Panels.

 

 

 

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EFAA joins forces with the EUIPO to provide support to SMEs

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URED EUROPSKE UNIJE ZA INTELEKTUALNO VLASNIŠTVO
(žigovi i dizajni)

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EFAA joins forces with the EUIPO to provide support to SMEs

 

The EUIPO and the European Federation of Accountants and Auditors for small and medium-sized enterprises (EFAA), have signed an agreement of collaboration to provide support to SMEs.

Both organisations play an essential and complementary role in their shared vision to empower SMEs within the EU. Intellectual Property (IP) rights have long been recognised as drivers of innovation and growth, providing holders with a competitive advantage in a global market. Business owners turn to their trusted accountants when they need advice about running their businesses and therefore they can guide their SME clients on intellectual property matters at the right stage of the business lifecycle.

EFAA has 13 members throughout Europe representing over 350,000 accountants, auditors and tax advisors. The members of this organisation provide professional services primarily to European SMEs. They help entrepreneurs gain access to finance and they provide valued business advice allowing them to grow their businesses sustainably.

The EUIPO, under its Strategic Plan 2025,and in line with its SME Programme, has recently launched its 'Ideas Powered for business' hub with made to measure information for SMEs as well as the possibility to sign up for free personalised legal advice on their intellectual property questions.

This collaboration will allow the EUIPO, with the help of EFAA, to reach out to SMEs and inform on the importance of IP. The agreement covers activities such as the promotion of the protection and the benefits of IP among SMEs and start-ups, and the participation in events and dedicated joint webinars with the aim of highlighting the importance of IP in SMEs’ business journeys.

 

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