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IPExcellence

The pursuit of excellence is at the heart of our work.

At the EUIPO we are committed to quality, and putting our customers first. We set ourselves demanding targets, and we measure them quarterly through our Service Charter. Our integrated management systems policy ensures we work to internationally agreed quality standards in all our activities.

 

Excellence and quality are intertwined at the EUIPO; through our working methods, processes and analysis of results, we strive for continuous improvement.

 

We listen to our customers through our User Satisfaction Survey, and our IP for You programme enables us to be in constant contact with them in their own Member States. Our Guidelines  - our trade mark and design practice - are open for consultation, and we align our perception of quality with that of our customers through the Stakeholder Quality Assurance Panels.

 

 

 

#IPExcellence

June 10, 2021 - #IPNetwork #IPExcellence #IPInnovation

Stakeholder Quality Assurance Panels (SQAP) audit on 31 May and 10-11 June 2021

Stakeholder Quality Assurance Panels (SQAP) audit on 31 May and 10-11 June 2021

On 31 May and 10-11 June 2021, the EUIPO welcomes users to their tenth audit on the quality of EUIPO opposition decisions (out of the eighteen SQAP audits have taken place so far).

June 08, 2021 - #IPNetwork #IPExcellence #IPInnovation

IP for you seminar 17th of June

IP for you seminar 17th of June

On the 17th of June , the EUIPO (European Union Intellectual Property Office), in collaboration with the Patent Office of the Republic of Latvia, will hold an online IPforYou seminar. Experts from EUIPO will deliver presentations about relevant Intellectual Property topics aimed at IP Lawyers, paralegals and other IP professionals.

June 03, 2021 - #IPNetwork #IPExcellence #IPInnovation

Generating income and impact with IP licensing

Generating income and impact with IP licensing

Discover how to generate income and impact with IP licensing in this joint webinar organised by 4iP Council and the EUIPO.

May 26, 2021 - #IPNetwork #IPExcellence #IPInnovation

Six-month pilot to replace attachments with links in outgoing communications

Six-month pilot to replace attachments with links in outgoing communications

In its continued efforts to make communications with customers more agile and eco-friendly the EUIPO launched a 6-month pilot on 15 May 2021 to replace attachments with links in official outgoing communications.

May 26, 2021 - #IPNetwork #IPExcellence #IPInnovation

User Satisfaction Survey: learn how the EUIPO is acting on your feedback

User Satisfaction Survey: learn how the EUIPO is acting on your feedback

The latest pulse survey shows 90.53 % overall satisfaction with the EUIPO’s tools and services, 2.13 % points higher than in the 2020 User Satisfaction Survey

Sivu on päivitetty viimeksi 11-12-2020
Käytämme sivustollamme evästeitä sellaisten teknisten ominaisuuksien tukena, jotka parantavat käyttäjäkokemustasi. Käytämme myös analytiikkaa. Näpäytä saadaksesi lisätietoja