Stakeholder Quality Assurance Panels

Stakeholder Quality Assurance Panels is a project of the Strategic Plan 2020 which aims at closing the gap between the users’ perception of the quality of the Office products and the Office’s quality indicators.

The project involves panels of users who meet on the Office premises and carry out audits of Office decisions according to established quality criteria.

After the audit, the Office analyses the findings reported by the panel in order to identify opportunities for improvement and the follow up actions take place.

With SQAP, users contribute directly to the improvement of the quality of the Office’s products.

SQAP

Listening to our users

SQAP auditors top

Representatives of User Associations participating to 2018 SQAP audits:

Marieke Westgeest

Representing
AIPPI

Stève Félix

Representing
APRAM

Christian Duran

Representing
ASIPI

Martina Eberle Dr.

Representing
BUSINESSEUROPE

Lucy Cundliffe

Representing
CITMA

Tamás Kocsis

Representing
ECTA

Benjamin Fontaine

Representing
ECTA

Elia Sugrañes

Representing
FICPI

Roberto Kunz-Hallstein

Representing
GRUR

Stephan Biagosch

Representing
GRUR

Ana de Sampaio

Representing
ICC

Paola Ruggiero

Representing
INTA

Pablo Amat Rodriguez

Representing
INTA

Roland Mallinson

Representing
MARQUES

Bas Kist

Representing
MARQUES

Alicja Zalewska

Representing
INTA

Angelica Lodigiani

Representing
ECTA

Constance Laënnec-Cuny

Representing
APRAM

Legend:

  • Participated to audit(s) on Opposition Decisions

  • Participated to audit(s) on Absolute Grounds

SQAP calendar and publications top

2019 Show Hide

1618Jan

SQAP audit on absolute grounds

Decisions fourth quarter 2018

2018 Show Hide

0305Oct

SQAP audit on opposition decisions

Decisions third quarter 2018

0406Jul

SQAP audit on absolute grounds

Decisions second quarter 2018

0911Apr

SQAP audit on opposition decisions

Decisions first quarter 2018

1719Jan

SQAP audit on opposition decisions

Decisions fourth quarter 2017

2017 Show Hide

0203Oct

SQAP audit on opposition decisions

Decisions third quarter 2017

0607Jul

SQAP audit on opposition decisions

Decisions second quarter 2017

0405Apr

SQAP audit on opposition decisions

Decisions first quarter 2017

SQAP auditors' testimonials top

Want to become a SQAP auditor? top

If you want to participate in SQAP, please, contact your User Association.

The requirements to participate in SQAP are:

  • Be a member of a User Association
  • Be proposed by a UA as their representative for SQAP
  • Fulfil the required technical competencies, including:
    • consolidated experience in the product under audit
    • familiarity with EUIPO guidelines
    • fluent English.
  • Be included in the list of SQAP auditors established every year by the Office