Company and Product Information
If the rights holder is a master user, it is possible to add one or more legal representatives that will manage their IP Enforcement Portal account.
To do so, enter Company Information and then, Company Details and click on Update.
By clicking on Add a Legal Representative, a rights holder can include one or more legal representatives that will have access to their company portfolio and will be able to act on its behalf, for example, key-in information in the IP Enforcement Portal or file a Customs Application for Action (AFA).
The legal representatives will be visible in the table under the title Include a Legal Representative with columns Name, Email and the Countries they will cover.
The legal representative will receive credentials and the company account will be automatically linked to the ‘representative account’.
To do so, enter Company Information and then, Company Details and click on Update.
By clicking on Add a Legal Representative, a rights holder can include one or more legal representatives that will have access to their company portfolio and will be able to act on its behalf, for example, key-in information in the IP Enforcement Portal or file a Customs Application for Action (AFA).
The legal representatives will be visible in the table under the title Include a Legal Representative with columns Name, Email and the Countries they will cover.
The legal representative will receive credentials and the company account will be automatically linked to the ‘representative account’.
The ‘representative account’ is automatically created the first time the representative is appointed as such in one of his client accounts.
The ‘representative account’ will allow you to access the accounts of their various clients with one password. You will have a ‘company portfolio’ with your clients and you can enter various accounts. Once you have a profile created in the IP Enforcement Portal any other rights holder can select your legal office/company and appoint you as their representative in the tool.
The ‘representative account’ will allow you to access the accounts of their various clients with one password. You will have a ‘company portfolio’ with your clients and you can enter various accounts. Once you have a profile created in the IP Enforcement Portal any other rights holder can select your legal office/company and appoint you as their representative in the tool.
The Legal Representative in the IP Enforcement Portal is the person managing the IP Enforcement Portal account for the rights holder and who will act on its behalf, for example, by keying in product information in the IP Enforcement Portal or by filing a Customs Application for Action (AFA).
For enforcers, one of the main challenges is to find a rights holder as they need to get in contact with them in their own language in the context of a detention. In the IP Enforcement Portal, a Contact Point is the contact person of the rights holder for a given Member State. It can be a person dealing with either legal or technical matters that will be able to assist enforcers in the identification of counterfeited products in case they find suspicious goods relating to your intellectual property rights (IPRs).
Providing a Contact Point in each Member State is mandatory when filing an AFA applicable for a specific country. Due to the above, please make sure to fill out this information, being as detailed as possible, and update it on a regular basis.
For enforcers, one of the main challenges is to find a rights holder as they need to get in contact with them in their own language in the context of a detention. In the IP Enforcement Portal, a Contact Point is the contact person of the rights holder for a given Member State. It can be a person dealing with either legal or technical matters that will be able to assist enforcers in the identification of counterfeited products in case they find suspicious goods relating to your intellectual property rights (IPRs).
Providing a Contact Point in each Member State is mandatory when filing an AFA applicable for a specific country. Due to the above, please make sure to fill out this information, being as detailed as possible, and update it on a regular basis.
Currently, all EU customs have access to the IP Enforcement Portal. Furthermore, a number of police forces already have access to the IP Enforcement Portal, including the EU agencies Europol and the EU anti-fraud agency OLAF. The number of police forces accessing the tool is increasing continuously.
Due to the importance of getting in contact with the rights holders, all enforcement authorities registered in the IP Enforcement Portal have access to the Company information general data on the company as this part is open to them by default.
The Product information level (Product Portfolio) contains detailed and sensitive information on the products. It is protected by a PINsafe and needs to be actively SHARED with the enforcement authorities in order to become visible to them.
Due to the importance of getting in contact with the rights holders, all enforcement authorities registered in the IP Enforcement Portal have access to the Company information general data on the company as this part is open to them by default.
The Product information level (Product Portfolio) contains detailed and sensitive information on the products. It is protected by a PINsafe and needs to be actively SHARED with the enforcement authorities in order to become visible to them.