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Website update 16 December 2013


Following a number of technical improvements to our website, announced on Friday, 13 December, and carried out over the course of the weekend, we have made improvements to the previously affected systems.

It was decided not to implement some proposed technical adjustments to the CTM e-filing system today, as they may have affected the stability of the system.

The CTM e-filing interface suffered an outage between 09:30h and 10:00h, which was quickly restored and both the stability of the system and the number of electronic CTM filings have been normal over the course of the day.

The implementation of the improvements to the e-filing system announced on Friday is foreseen before the end of the year, after thorough testing, which will be carried out this week.
As we are receiving a significant number of consultations regarding the site, we ask users to contact us via phone at +34 965 139 100 and to avoid using email as much as possible.

You can also check out our Help Centre.


 
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