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IPExcellence

The pursuit of excellence is at the heart of our work.

At the EUIPO we are committed to quality, and putting our customers first. We set ourselves demanding targets, and we measure them quarterly through our Service Charter. Our integrated management systems policy ensures we work to internationally agreed quality standards in all our activities.

 

Excellence and quality are intertwined at the EUIPO; through our working methods, processes and analysis of results, we strive for continuous improvement.

 

We listen to our customers through our User Satisfaction Survey, and our IP for You programme enables us to be in constant contact with them in their own Member States. Our Guidelines  - our trade mark and design practice - are open for consultation, and we align our perception of quality with that of our customers through the Stakeholder Quality Assurance Panels.

 

 

 

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EUIPO's top 25 e-Users Q2 2020

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EUIPO's top 25 e-Users Q2 2020

 

The ranking of our top online users in the European Union is now available online for the second quarter of 2020

The top 25 ranking includes users registered as representatives, or groups of representatives, comprising of associations, lawyers, EUIPO professionals and employee representatives.

Their use of our online applications for EUTM/RCD, designs and oppositions has to be 99% or higher compared to their total volume of filings.
In addition, they have to be active eCommunication users.

The full table of rankings can be found by following the link below and more information about EUIPO’s statistics can be found here

Top 25 eUsers Q2 2020

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