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IPExcellence

The pursuit of excellence is at the heart of our work.

At the EUIPO we are committed to quality, and putting our customers first. We set ourselves demanding targets, and we measure them quarterly through our Service Charter. Our integrated management systems policy ensures we work to internationally agreed quality standards in all our activities.

 

Excellence and quality are intertwined at the EUIPO; through our working methods, processes and analysis of results, we strive for continuous improvement.

 

We listen to our customers through our User Satisfaction Survey, and our IP for You programme enables us to be in constant contact with them in their own Member States. Our Guidelines  - our trade mark and design practice - are open for consultation, and we align our perception of quality with that of our customers through the Stakeholder Quality Assurance Panels.

 

 

 

#IPExcellence

June 03, 2021 - #IPNetwork #IPExcellence #IPInnovation

Generating income and impact with IP licensing

Generating income and impact with IP licensing

Discover how to generate income and impact with IP licensing in this joint webinar organised by 4iP Council and the EUIPO.

May 26, 2021 - #IPNetwork #IPExcellence #IPInnovation

Six-month pilot to replace attachments with links in outgoing communications

Six-month pilot to replace attachments with links in outgoing communications

In its continued efforts to make communications with customers more agile and eco-friendly the EUIPO launched a 6-month pilot on 15 May 2021 to replace attachments with links in official outgoing communications.

May 26, 2021 - #IPNetwork #IPExcellence #IPInnovation

User Satisfaction Survey: learn how the EUIPO is acting on your feedback

User Satisfaction Survey: learn how the EUIPO is acting on your feedback

The latest pulse survey shows 90.53 % overall satisfaction with the EUIPO’s tools and services, 2.13 % points higher than in the 2020 User Satisfaction Survey

May 03, 2021 - #IPNetwork #IPExcellence #IPInnovation

SME Fund: Save up to €1500 on your intellectual property costs

SME Fund: Save up to €1500 on your intellectual property costs

1-31 May: The 3rd application window for the Ideas Powered for Business SME Fund is now open!

April 30, 2021 - #IPNetwork #IPExcellence #IPInnovation

EUIPO Customer Panel on SME operational activities

EUIPO Customer Panel on SME operational activities

The EUIPO’s Customer Panel on SME operational activities met on 20 and 29 April to exchange views on how the EUIPO can better meet SME needs with improved or new services.

Последна актуализация на страницата 11-12-2020
На уебсайта ни се използват бисквитки за подсилване на технически характеристики, които увеличават удовлетвореността на потребителите. Освен това използваме механизми за анализ на данни. Кликнете тук за повече информация